Thursday, September 23, 2010
If you think it's expensive to hire a professional to do the job, wait until you hire an amateur.
This is a great story about the unseen value that many companies overlook when working with outside firms. Our own company constantly battles with organization's lack of understanding of the value of knowledge and experience over the raw metric of "Cost per Man Hour". Being disciples of QBQ, we understand that their lack of understanding is a result of us not being as good as we need to be in getting them to understand the value. So with QBQ in mind, I found this story to help illustrate our point.